Welcome to Lucy Voyager, your go-to destination for all things outdoor and travel. By accessing and using our website, you agree to the following Terms and Conditions. Please read them carefully before making any purchases.
1. General Information
Lucy Voyager is an eCommerce website that offers a curated selection of outdoor and travel products. These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing the website, you confirm that you accept and agree to comply with these terms.
2. Product Availability
We strive to ensure that all products displayed on our website are available for purchase. However, we cannot guarantee the availability of all items at all times. If a product is out of stock after you place an order, we will notify you via email.
3. Product Descriptions
We make every effort to provide accurate descriptions of the products listed on our website. However, we do not warrant that product descriptions or other content on our site is entirely accurate, complete, or error-free. If a product is not as described, your sole remedy is to return it in accordance with our Refunds & Returns Policy.
4. Order Fulfillment
Once you place an order, we will process and dispatch it as soon as possible. Please note that Lucy Voyager is not responsible for any delays caused by factors outside of our control, such as customs clearance, courier delays, or weather conditions.
5. Delivery
We offer worldwide shipping with cash on delivery (COD) as our exclusive payment method. Delivery times vary depending on location, but we strive to ship all orders within 1–3 business days. For more details on shipping, please refer to our Shipping Policy.
6. Pricing and Payment
Prices for products are listed in the currency relevant to your location. Lucy Voyager reserves the right to modify prices at any time without prior notice. Since we only accept cash on delivery, payment will be made upon receipt of the goods.
7. Promotions and Discounts
From time to time, we may offer special promotions, discounts, or sales. These offers are subject to change and may have specific terms and conditions. Be sure to read the details of any promotion before taking part.
8. Limitation of Liability
To the fullest extent permitted by law, Lucy Voyager shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use the website or products purchased from us.
9. Intellectual Property
All content on the Lucy Voyager website, including images, logos, text, and design, is protected by copyright and trademark laws. You may not copy, reproduce, or distribute any content from the site without our express written consent.
10. Changes to Terms & Conditions
Lucy Voyager reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, with an updated revision date. Your continued use of the site after any such changes constitutes your acceptance of the new terms.
11. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please feel free to contact us at:
Lucy Voyager
Email: [email protected]