At Lucy Voyager, we aim to deliver your orders quickly and securely, no matter where you are in the world. Our team processes and dispatches each order with care and attention.
Order Processing
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All orders are processed within 1–3 business days after confirmation.
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You will receive an email or SMS confirmation once your order has been shipped, including any relevant tracking information (if applicable).
Delivery Method
We use reliable courier services to ensure safe and timely deliveries. All orders are fulfilled with cash on delivery (COD) as our exclusive payment method.
Delivery Timeframe
Delivery times may vary depending on your location. Most orders are delivered within 5–10 business days after dispatch, but this may vary due to location or local conditions.
Tracking Your Order
Once your order is shipped, we will send you a tracking number (if available) so you can monitor your shipment status in real-time.
Order Issues or Delays
If you experience any issues with your delivery or have not received your order within the expected timeframe, please contact us at [email protected], and we’ll be happy to assist.