At Lucy Voyager, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website. By using our site, you agree to the terms outlined in this policy.

Information We Collect

When you browse or make a purchase on our website, we may collect the following types of information:

  • Personal details such as name, phone number, shipping address, and email address

  • Device information such as browser type, IP address, and time zone

  • Usage data related to how you interact with our website

We do not store payment details as we operate on a cash-on-delivery basis only.

How We Use Your Information

The information we collect is used to:

  • Process and fulfill your orders

  • Communicate with you regarding your purchases or inquiries

  • Improve our website, services, and customer experience

  • Send occasional marketing emails or promotions (only if you’ve opted in)

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted third-party service providers strictly for operational purposes (such as delivery services), under confidentiality agreements.

Your Rights and Choices

If you wish to opt out of receiving promotional emails or communications from us, you can do so at any time by clicking the “unsubscribe” link in any email we send or by contacting us directly at [email protected].

You may also request to access, correct, or delete any personal data we hold about you by contacting us at the same email.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

International Users

Lucy Voyager operates globally. By providing your information to us, you consent to the transfer and processing of your data in accordance with this policy, regardless of your location.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of the site after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us at:

Lucy Voyager
Email: [email protected]